The exchange students' welcome is organised by academic co-ordinators together with administrative staff of the different faculties, the Enrolment Office (Secrétariat des étudiants), the Help Service (Service d'aide) and the Accommodation Office (Service des logements)
> Administrative steps to be taken
> International Reception
Administrative steps to be taken
To make initial procedures at UCL run smoothly, students should take the following steps upon arrival:
- Contact the Housing Service in order to arrange accommodation;
- Contact the Faculty or School for information on study programs, for welcome and orientation meetings for exchange students and for completing registration formalities;
- Contact the Student Office for registration as soon as possible:
Exchange students are asked to arrive between Monday and Friday, from 9am to 2pm, in order to arrange accommodation for the first few days, or to pick up a key during the Estate Agent's opening hours if accommodation is booked beforehand.
If you arrive in Louvain-la-Neuve between September 1 and 30, you are invited to go to the International Desk open all day at the third floor (Salle de la Tapisserie) of the Halles Universitaires, Place de l'Université 1, Louvain-la-Neuve. Help will be provided for all enrollment formalities.
You can also go to the First Welcome Service, located in the "Galerie de la gare", on the groundfloor of the Halles universitaires (Inforville office), from September 6 to October 1st. We will help you sort out the different steps to take and will provide the information you require for your stay in Belgium.
If you arrive in Brussels between September 1 and 30, you are invited to go to the International Welcome Desk at Student Office, located at Promenade de l'Alma, 34, where you will be given help with administrative procedures and receive information regarding your stay in Belgium.
At Louvain-la-Neuve and Brussels
If you arrive in the evening, at the weekend or outside the office hours of the different administrative services, you may contact the following mobile phone number open 24 hours a day: +32-4188.8.131.52 (same number for both campuses). This service is organised by the General Co-ordination Service for Foreign Students at the UCL, the Coordination Générale des Etudiants Etrangers (CGEE). They can act as a first contact and will give you the information you need.
If you arrive in Louvain-la-Neuve or Brussels outside the International Welcome period, you are invited to present yourself at the "Service d'accueil des étudiants étrangers" organised by the Service d'aide aux étudiants. You will receive all the help you need in your administrative steps, all the advice and all the information necessary for your stay in Belgium and at our University (housing, schools, kindergartens, insurance, studies, etc.). A staff member will help you to find an answer to your questions, a solution to your problems, or the person or the service that will be able to help you.
Le "Point de Repère"
Service d'accueil des étudiants étrangers
Rue des Wallons 10
Service d'aide aux étudiants - accueil et secrétariat
Contact person: Catherine Quinet
La Mairie - Promenade de l'Alma, 31