Prof. Philippe Chevalier
Jean-Christophe Van den Schrieck and company fellow Mr Hugues Ronsse (iba)
The ﬁnal grade is composed of the individual homework assignments (20%), the group presentations (50%), the individual synthesis assignments (10%) and class participation (20%). There will be no ﬁnal exam in January.
This course presents the key underlying principles that drive operations efﬁciency in a factory, in services or in a supply chain. The focus is put on how to model variability in the management of operations. These principles can be used to gain valuable insight for complex real-life problems.
At the end of the course students should be able to:
-understand the impact of variability in operations and in a supply chain
-use various queueing models to analyze operations performance
-understand push and pull planning
Introduction to operations management, production management and operations research.