Knowledge Management (in English) [ LLSMF2011 ]
5.0 crédits ECTS
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de Viron Françoise ;
of the course
Intellectual capital, Knowledge management and Strategy.
Analyzing information and knowledge processses in companies/projects.
Design, implementation and foolow-up of knowledge management applications.
Use of information technologies for knowledge management.
Applications in selected areas such as Energy, Engineering, Consulting, NTIC and Education.
By the end of the class, students should be able:
- master the main concepts of knowledge management;
- understand the strategic advantages of knowledge management actions or projects (impacts and issues);
- analyse the use of various types of communication & information technologies in meeting organizational knowledge management needs.
This course examines knowledge management from a managerial perspective. The 5 dimensions of knowledge management are developed: strategy, organisational process, people, culture and technologies.
Strategic advantages of knowledge management are analysed through the management literature and practical applications. Some modelling techniques and ICT applications in the context of organizational knowledge management are examined, as Electronic Document Management Systems, Knowledge Portals, Enterprise Data Warehouse, Knowledge Bases, Expert Systems, Artificial Neural Networks, Semantic Web,
Intellectual capital, tacit and explicit knowledge, organisational learning
Dimensions of knowledge management
Knowledge management applications:
- Key success factors and monitoring
- ICT and organisational support to Knowledge Management
Knowledge management and systems in selected application areas
- Interactive seminar
- Micro-teaching (partly presented by students)
- Project based learning
At home activities
- Readings to prepare the lecture
- Students presentation
- Case study by students
- Group project
Prerequisites (ideally in terms of competiencies)
Master baisc management concepts
Class participation and group project including final written report and oral presentation, in French or English
Slides provided through icampus
Provided during the class (T. Stewart, E. Sveiby, I. Nonaka, H. Takeushi , Ch. Argyris, D. Schön, D. Davenport, L. Prusak,
|Cycle and year
> Cours isolé(s) en sciences de gestion
|Faculty or entity