Appeal/request submission procedure
uclouvain |
Please be advised :
- Before submitting an appeal to the vice-rector for student affairs, all internal procedural means must be exhausted.
- Only appeals falling under the purview of the vice-rector for student affairs will be considered. Types of appeals and requests.
- Please take note of those Academic Regulations and Procedures that concern you.
Procedural steps
1. Online pre-enrolment
Every request and appeal must be preregistered using the online appeal/request submission form.
==>This pre-enrolment is not the actual submission.
The appeal procedure as defined in the Academic Regulations and Procedures begins upon receipt of the appeal’s paper file by the secretariat of the vice-rector for student affairs.
Paper file submission
In accordance with the Academic Regulations and Procedures, the file must be sent by registered post or delivered in person in exchange for a return receipt to the secretariat of the vice-rector for student affairs, or, if the Academic Regulations and Procedures do not specify a delivery method, by normal post.
Paper file drop-off or registered post address :
Programmes organised at all sites EXCEPT Saint-Louis site (Brussels) | Programmes organised at the Saint-Louis site (Brussels) |
| Registered post address Vice-recteur aux affaires étudiantes Recours Place de l'Université, 1 Bte L0.01.04 1348 Louvain-la-Neuve | Registered post address Vice-recteur aux affaires étudiantes Recours - A l’attention du SAE Boulevard du Jardin botanique, 43 1000 Bruxelles |
Drop-off address : Drop-off hours : |
Drop-off address : Local 43.04 B – 1000 Bruxelles
Drop-off hours : Monday to Friday, 8.30 am to 1 pm and 2 pm to 5.30 pm Mention on the letter: see " Registered post address " above
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The file must be complete and submitted by deadline.
==> Time frame and appeal/request submission deadline.
File content depends on the appeal/request type.
==> File content
Unless requested by the vice-rector for student affairs, no documents can be added to the file after it has been submitted and a return receipt has been sent. Please be thorough when preparing the file. For information, no documents attached to the file and sent to the vice-rector for student affairs may be requested after the evaluation procedure.
When force majeure prevents documents from being present in the file at the time of submission, they can be submitted subsequently on condition that their absence and the justification for it are indicated in the motivational letter accompanying the file.
Response procedures
When the entire procedure is complete, a response is sent to the filer of the appeal/request by normal post or email (using the address in the university student directory, i.e. @student.uclouvain.be, or the address indicated in the appeal/request file), or by registered post when required by the Academic Regulations and Procedures.
No communication with the person who submitted the appeal/request will take place during the evaluation procedure.