FAQs

Complete the appropriate form on the Centre de services de l'UCLouvain (UCLouvain Service Centre) website and describe the problem in very precise terms, OR call 32 10 47 82 82 to explain the problem.

To apply for accommodation, contact the Logistics and Student Accommodation Service (LOGE).

Consult the informational meetings for prospective students.

Yes, on the Louvain-la-Neuve, Brussels Woluwe and Mons campuses.

Please find it here, and previous years here.

Please find all current regulations here.

The start of the academic year is indicated in the academic calendar. It generally takes place around 15 September.

Welcome sessions for first-year bachelor’s students are organised at the start of each academic year. After you have completed your enrolment procedure, you can find information here.

See the course catalogue or contact the Course and Career Information Centre (CIO).

For all courses in medicine, contact the Brussels Woluwe campus Enrolment Office via the contact form.

For any questions about programmes, courses, etc. You can consult the course catalogue or contact the faculty concerned by the programme of your choice.

Please see this page.

For information or to register for preparatory classes, please contact the faculty.

Please contact the Ecole polytechnique de Louvain (EPL, Louvain School of Engineering).

Credits remain before you can obtain the bachelor’s degree:

If the bachelor's degree was not pursued at UCLouvain:

•      - a copy of the last transcript of marks for the bachelor’s course showing the credits you registered for the credits you earned;
•      - a copy of the enrolment certificate for the bachelor's course for the next academic year, indicating the credits still to be earned.

If the master's degree was not pursued at UCLouvain:

•      - a copy of the last transcript of marks for the master's course, mentioning the credits you registered for and the credits you earned.

You obtained the bachelor’s diploma:

If the bachelor's degree was not pursued at UCLouvain:

•      - a copy of the certificate of successful completion which states that the diploma has been obtained and mentioning the credits for which you registered, earned credits, and the obtained degree.

If you are in a ‘BAMA’ situation with a bachelor OUTSIDE UCLouvain, at the beginning of the 2nd term, the Registrar's Office will ask you to provide proof of regular enrolment dated at least December.

The French Community of Belgium (CfB) funds most of the cost of a year's study. The €835 tuition fee does not cover the full cost of a year's study. The other part of the cost is covered by the CfB, in the form of subsidies paid to the university. The CfB funds studies in accordance with its fundability rules. 

If these rules are not respected, students are declared non-fundable and the CfB will no longer fund their enrolment. Their enrolment application may then be refused by the university. It should be noted that when a student is no longer fundable, this decision applies to any course (bachelor/master), programme (subject to possible course change, see below), or CfB institution.

Fundability is only assessed on the basis of a complete application form. Students who are not fundable will be notified personally by the Enrolment Office. You will find helpful information on this page.

You should apply to the relevant faculty, which will tell you how to obtain the waiver. It is important to include a copy of the email sent by Enrolment Office with your waiver application.

No, students who are unable to finance their studies will only be able to re-enrol if they obtain a waiver from the university, whether or not they have the financial capacity to cover the full cost of a year's study.

Any year of higher education completed at a higher education institution. This therefore also includes years of study at a Belgian Haute École or École supérieure des Arts. Enrolments outside the French Community of Belgium are also taken into account. The year 2019-20, known as the “Covid year”, does not count towards the number of years of enrolment.

It was possible under the former decree. It is no longer possible under the current decree. The determination is now made on the basis of courses. If a student wishes to return to university after having studied in a social promotion institution without obtaining a diploma, the results obtained there will be ignored. However, if the student goes all the way through his or her social promotion studies and obtains a diploma, his or her fundability will be reset to zero.

The decree does not limit the number. However, in most cases, you can only change courses during the first three academic years.

As the calculation of your financial eligibility depends on many factors, we encourage you to submit a request for (re)enrolment. 

If you wish to continue on the same course, it is the successful completion of 100% of the PAE that takes priority: in other words, if you validate all the credits of an PAE, you are automatically eligible for funding to continue on the same course, regardless of whether you have reached the benchmarks or not. This rule should enable students who have already studied for a few years to complete the bachelor's/master's degree they have started.

On the other hand, in the case of a reorientation, the condition of passing 100% of the PAE does not apply: you therefore come back to the benchmarks. In this case, it is almost impossible to change course after 3 years of bachelor's studies, because of the 60-credit requirement (see here).

The rules are explained on our fundability webpage.

The online application is completely free. Please note that some applicants from outside the European Union will be asked to pay an application fee of €200 when their application is confirmed.

You must first submit your application online. Once your application has been confirmed, you will receive an email containing a summary of your application and the bank details.

The €200 application fee is due for each application.

You can only submit a new payment request once your (re)enrolment request has been accepted by the Enrolment Office (SIC) and your enrolment status is "provisional" or "enrolled".

Step 1 - Log in via the virtual office

Via "My online payment"

You must log in to your "Virtual Office" and, in the "My Studies" widget, go to "My Online Payment".

Via "My Student File"

You can also log in via the "My Studies" widget, using the links "My Student File" to "My Certificates" to "Pay Online".

Step 2 - Access your payment

Regardless of the method you used, you should now be on the payment page. You must then go to "My payment files". Next to your balance, click on the "Details" button.

Step 3 - Choose the amount to pay

At this stage, you should see a screen showing the program you have signed up for and offering you two payment options. You can choose to pay the full amount or just the deposit.

- If you choose to pay the deposit, you can choose to pay more than the deposit amount, but not less. The deposit takes into account any additional fees (sports card and/or solidarity card), which are added to the €50 deposit.

- From 11 November, only the "Pay the full amount" button will be available; the "Pay the deposit" button will no longer be available. You will be able to pay in instalments of at least €100 until 10 February.

- From 11 February, you will only be able to pay the full amount of your registration fees.

Step 4 - Choose your payment method / make your payment

After clicking on "Pay the full amount" or "Pay", you will be redirected to a page where you can choose your preferred payment method.

1. Pay electronically. The transaction will be carried out via our service provider Mollie. If you have a residential address in Belgium, the only method available to you is to pay via Bancontact. If you do not have a residential address in Belgium, you can pay by Bancontact or credit card.

2. Pay by bank transfer. You will receive all the information you need to make your transfer directly to UCLouvain's accounts. Please note that this method is the slowest. It is possible to use a cheque account or a Visa account.

3. Ask a third party to pay. You will be able to send the payment information to a third party by entering an email address. This person will receive an email from the Enrolment Service inviting them to click on a URL link "UCLouvain.be", which is valid for 7 days. The person can choose to pay electronically or by bank transfer.

Step 5 - Confirmation

When your payment is registered, the message “Your balance is being recalculated” will appear in place of your balance, unless you have paid by bank transfer.

Your balance will be updated in the next few days (see question 2 for deadlines).

You will also receive an email with a registration notification, summarising the amount paid.

The time it takes to update your balance may vary depending on your payment method. The average time frames for each payment method are:

- 3 working days for Bancontact payments

- 5 working days for bank transfer payments

- 10 working days for credit card payments

These time frames are provided for information purposes only and are therefore subject to change.

Yes, you must log in to your virtual student office to access your online payment file.

This also involves two-factor authentication, which guarantees payment security. If you would like a third party to make the payment for you, select the "Ask a third party to pay" payment option, see question 1 - Step 4.

No, each payment has its own information, so you must submit a new request for each new payment.

To draw a parallel, each payment should be viewed as an online order: each payment is a product that you "purchase", and if you wish to make another purchase, you must place a new "order". This system is imposed by our service provider.

One possible reason for this is that the amount paid to the service provider (Mollie) does not match the amount you initially selected. In this case, you will need to submit a new request, indicating your new choice. The amount selected when requesting payment must match the payment made.

No, this is not phishing. Online payment processing is externalised to a service provider (Mollie).

This provider has several accounts of different nationalities. As long as you went directly through the online payment interface of your virtual office, or you used the information received in the email sent by the platform (in the case of payment by a third party), this is indeed an official payment request.

If you already have an open payment in your online account, you will not be able to make a new one. You can either:

- Make the open payment and, once it has been validated, submit a new one

- Wait for the open payment to expire and then submit a new one (please note that the expiry period varies from a few hours for Bancontact/Visa to several months for bank transfers)

- (ONLY when the payment deadline is approaching) Contact the enrolment's service accounting team to request cancellation of the current request so that you can make a new one. Make sure that no payment has been made based on this request, otherwise it will be refused by Mollie.

You will find the information you need on the “First steps at UCLouvain” page.

Watch our explanatory video.

The procedures for changing your enrolment and your course are explained on this page.